Frequently asked questions
Clear answers.
A considered next step.
Understand the engagement, your choices and the review points before work begins.
Free consultation and Basic Diagnosis report. No obligation to continue.
Before we start
What you might want to know.
Select a question to read the answer.
What is included in the free first step?
The free consultation includes a concise Basic Diagnosis report: the facts, assumptions and unknowns identified in the conversation. Review it, then choose whether to stop or continue. There is no obligation to proceed.
Is the Full Diagnosis a separate paid service?
If you choose to continue, the Full Diagnosis report and scoped implementation form one paid engagement. The scope, price, responsibilities and acceptance criteria are agreed in writing before paid work begins.
How does pricing work?
Pricing depends on the agreed scope. Your written agreement confirms the price, what is included, any third-party costs and payment terms before paid work starts. Additional work requires a separate agreement.
How long does implementation take?
Timing depends on the workflow, systems involved, access, feedback and testing needed. The expected schedule and responsibilities are confirmed for the agreed engagement.
Do we have to replace our existing software?
We look at the tools you already use and the process around them before recommending a change. Any proposed replacement belongs in the scope discussion, along with its dependencies and costs.
What does the client need to provide?
Usually an accountable decision-maker, someone who knows the process, relevant examples, authorized access where needed and feedback during testing. The specific responsibilities are agreed for the engagement.
How is client data handled?
Agree what information is needed, who may access it and how it should be shared before providing access. Do not send passwords, MFA codes, payment-card data or other highly sensitive information through ordinary messages. See the Privacy Policy and Security & Governance page for more detail.
Will AI run everything automatically?
No. The workflow determines where automation is useful and where people need to review or approve a step. Material business decisions remain with authorized people.
What will Nepsis Intelligence not automate by default?
We do not remove important human approval from high-risk decisions, bypass security controls, share credentials or give AI unrestricted control over money or regulated decisions.
What is the difference between report release and implementation acceptance?
The Full Diagnosis report is prepared, checked through QA and explicitly released when ready to share. Implementation acceptance is a separate review of the delivered workflow against the agreed criteria. A released report does not mean an implementation has been accepted.
Does Nepsis Intelligence guarantee ROI?
No. Observed results depend on the workflow, team, systems, data and other conditions. Useful measures and assumptions should be defined and reviewed; examples and estimates are not guaranteed business outcomes.
What happens after implementation?
Implementation is reviewed for acceptance, followed by a practical handoff and the support defined in the agreement. The scope and duration of any ongoing support are agreed separately where needed.
Can I discuss a workflow outside construction?
Yes. Bring the workflow and its constraints to the consultation so the fit can be assessed. The construction examples reflect the founder’s operating background; they do not by themselves determine whether another workflow is suitable.
More detail
Keep the scope and responsibilities clear.
Your written agreement confirms the terms for your engagement. These answers explain the approach and do not replace that agreement.
One workflow is enough to start